General Clerk III - DAYS - Work from Home Flexible

 

Job Description

This position requires some subject-matter knowledge and judgment to complete assignments consisting of numerous steps varying in nature and sequence. The General Clerk III selects from alternative methods and refers problems not solvable by adapting or interpreting substantive guides, manuals, or procedures.  

 

There is an on-site expectation with work-from-home flexibility after training for this role. Operational needs and our telework policy determine your work location. You must live within 90 miles of the National Visa Center in Portsmouth, New Hampshire in order to be considered.

Responsibilities

• Assist in a variety of administrative matters; maintain a wide variety of records (stored both manually and electronically).
• Verify statistical reports for accuracy and completeness; compile information; and handle and adjust internal requests.
• Provide assistance with answering phones, scheduling appointments.
• Interact with customers, requiring customer services skills, and provide continual service coverage during customer support hours.

Qualifications

• High School diploma.
• Minimum two (2) years in relevant work with face to face customer interaction.
• Intermediate knowledge of MS Word, Excel and PowerPoint.
• Advanced knowledge of Outlook Office and Calendar.
• Knowledge of data entry in SharePoint.
• Good written and verbal communication skills.

 

Physical Demands & Working Environment: 

•  While performing the duties of this job, you may occasionally be required to stand; walk; sit; lift up to 20 lbs.; bend; reach; carry; stoop; kneel; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; speak; or hear. Specific vision abilities may be required to perform the job which may include close vision, distance vision, color vision, peripheral vision, depth perception, or the ability to adjust focus.
• You will primarily work in an office environment but may be required to work in other work environments as well.

 

At LDRM, honesty and integrity govern our activities. We fulfill our commitments, and we treat everyone with dignity and respect. As an Alaskan Native company, our mission is to improve the quality of life for our shareholders and our people by maximizing economic growth, protecting and enhancing our environment, and by promoting healthy communities with decisions, actions, and behaviors consistent with our core principles.

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