Full job description
Location: Remote
Work Type: Full Time Regular
Job No: 503439
Categories: Customer Service
Application Closes: Closes Oct 14, 2024
WHAT WE CAN OFFER YOU:
- Hourly Wage: $18.75, plus annual bonus opportunity.
- Benefits and Perks, 401(k) plan with a 2% company contribution and 6% company match.
- Regular associates working 40 hours a week can earn up to 15 days of vacation each year.
- Regular associates receive 11 paid holidays in 2024, which includes 2 floating holidays that are added to your prorated personal time to be used at your discretion.
- Regular associates are provided sick leave through the use of personal time. Associates working 40 hours a week can receive up to 40 hours of personal time in 2024, which is prorated based on the start date. Additionally you will receive two floating holidays in 2024 by way of personal time that may be used at your discretion.
- Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.
WHAT YOU'LL DO:
- Reviews and prioritizes incoming mail, determining disposition by analyzing and separating specific form types.
- Maintains records of cash received and accurately distributes complex correspondence across the organization.
- Prepares documents for scanning by assessing document types, identifying duplicates, and ensuring proper processing queues.
- Researches missing or complex corporate records and collaborates with departments to enhance existing procedures.
- Handles inquiries from internal and external customers, maintains department machinery, and ensures high standards of attendance, productivity, and quality.
WHAT YOU’LL BRING:
- Proficient in keyboarding and PC skills, ensuring efficient data entry and management.
- Excellent verbal and written communication skills for clear interaction with colleagues and clients.
- Strong attention to detail, vital for accuracy in processing documents and claims.
- Capable of thriving in a fast-paced environment and handling pressure effectively.
- Skilled in analyzing various aspects of claim forms throughout the imaging process, with familiarity in filing systems and flexible shift availability to meet business needs.
- You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
- Able to work remotely with access to a high-speed internet connection and in a listed location.
PREFERRED:
- Proficient working in Insight to process return mail
- Proficient in the handling of return mail using CPIS, LexisNexis, eCorr, and Customer Access
- Must be proficient and accurate indexing incoming health claims and service corr using Captiva
We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements
If you have questions about your application or the hiring process, email our Talent Acquisition area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status.
Great place to work
Together we achieve greatness. Not only is this a core value, but it’s also representative of the kind of place we are — built by the strength and integrity of our employees. It’s why we’re named a “Great Place to Work”.
An inclusive culture
Surround yourself with an authentic and inclusive culture. Your strengths and differences will be valued and celebrated by a diverse community of co‑workers.
Apply Now: https://www.mutualofomaha.com/careers/jobs/detail/503439?source=IND
 $18.75 an hour){kind=link}
0 Comments